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Apr 24, 20194 min read
Customer, Operational and Information Technology are different, manage them so
The breadth of technology that is or will soon be within many organisations will require a new approach. The book “What’s your Digital...


Mar 27, 20195 min read
Redundancy; why, how and avoiding it!
What, why write something on this topic? I feel that somebody needs to talk about this and I have wanted to for many years! As an...


Mar 13, 20192 min read
Agile, Lean and Design thinking could be deadly
A little bit of knowledge is dangerous! These terms are used interchangeably by many people at all levels within organisations as they...


Dec 12, 20184 min read
Insights from "What's Your Digital Business Model?"
The opening sentence of the book, "digital transformation is not about technology; it's about change. And it is not a matter of if, but a...


Feb 4, 20183 min read
Switching costs is how to differentiate (MIT and IMD insights)
In March 2018 I spent a week at IMD in Switzerland completing a joint IMD and MIT program; “Driving Strategic Innovation”. A memorable...


Jul 19, 20174 min read
Guy Kawasaki; insights for everyone
Guy Kawasaki has learned from those who have participated and contributed to industry defining shifts. He was at Apple twice in his...


May 23, 20171 min read
Employee experience creates an advantage
Jacob Morgan is the author of the “The Employee Experience Advantage”, the book was possibly inspired by his questions to many C-level...


Feb 20, 20174 min read
Innovators of past enabling our future
Walter Isaascon collated the history of the technology industry into a series of short stories in his book “The Innovators”. Here are...
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