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Good intent can have a BAD outcome

What is, influencing your system?

Systems, this is not about tech but systems thinking based on the research of Peter Senge. We have all broken out of an existing system in 2020. Some of these systems were a single re-enforcing loop (SRL); this is doing the same thing for the same outcome.

A double loop can be created when we break out of SRL; we may enter it consciously or unconsciously. The outcomes could be good or bad, regardless of the intent of an activity.

Recently we saw a bank change their existing loop on mortgage redraws, reducing the availability of funds for redraws to ensure customers would not fall behind with their mortgages. The intent was good; however, the consequences were disastrous.

What changes have you recently made that could end badly?


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