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From Chaos to Clarity - Strategic Team Models



In today's rapidly evolving business landscape, technological advancements are compelling organisations to reassess and renew their structures.


A study by McKinsey & Company revealed that 70% of executives believe technology significantly impacts their organisation's design.


This shift is driven by the need for adaptability, flexibility, and efficiency in response to digital transformation. A well-defined team operating model is essential to navigate these changes successfully. You need consider a range of strategic team models, here is how!


1. Establish Guiding Principles

Clear, shared principles define how the team operates, collaborates, and delivers value. These should align with organisational goals to ensure consistency, efficiency, and adaptability. A well-defined framework fosters transparency, supports agile decision-making, and promotes accountability.


2. Conduct a Gap Analysis

Assess current capabilities versus the desired future state. Identify skill gaps, process inefficiencies, and technology limitations. A structured evaluation using a Red-Amber-Green (RAG) framework highlights areas needing immediate attention (Red), improvement (Amber), and well-optimised functions (Green). This analysis guides targeted improvements and resource realignment.


3. Organisational Design Before Org Charts


Before developing an organisational chart, define the overall team structure, decision-making processes, and workflows. Organisational design ensures strategic alignment and fosters agility and adaptability. Without a strong design, an organisational chart risks being a static reporting structure rather than a blueprint for collaboration.


A well-planned design prevents silos, excessive management layers, and role confusion. It clarifies job functions, team interactions, and leadership dynamics, making the organisational chart a true reflection of a high-performing organisation.


4. Define Roles and Responsibilities

Aligning roles with the modernisation agenda drives accountability and efficiency. Role enhancement should focus on:

  • Introducing new roles to fill critical skill gaps.

  • Strengthening leadership positions to drive transformation.

  • Investing in specialist capabilities to support strategic initiatives.


Clearly defined responsibilities ensure each team member contributes effectively to overall objectives.


5. Implement Governance Frameworks

Clear governance structures support agile decision-making and execution. Defined oversight, risk management, and escalation processes ensure efficiency while maintaining flexibility. Governance frameworks empower teams to act decisively while staying aligned with organisational priorities.


6. Future-Proofing the Team

An optimised team operating model improves current performance and builds resilience. Continuous assessment, refining structures, and adapting to industry trends ensure long-term success. Regular reviews and iterative improvements help teams stay agile and responsive to change.


By following these steps, organisations can create a robust team operating model that enhances clarity, alignment, and adaptability—ultimately driving sustained performance and growth.


This blog was inspired by a couple of clients undergoing organisational design.


If you'd like to learn more about how I can help you, you can contact me here.






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